Your Online
Digital Presence.
Handled.
We build, manage, and grow your online digital presence — so you can focus on running your business.
Every business is different — we build a solution around yours.
Everything Your Business Needs Online — In One Place.
Every business is different. We build a solution around yours — not the other way around.
Here's the plain-English breakdown of every service we offer — why it matters, how we do it differently, and what you actually get. No jargon, no pressure.
Service 01
Google Reviews Management
More 5-star reviews. A reputation that sells for you.
1Why it matters
When someone searches for a local business, the first thing they look at is your star rating and your reviews. More 5-star reviews = more trust = more calls. Google also rewards businesses with more reviews by ranking them higher in local search. Most businesses lose customers every day simply because they don't have enough reviews — or the wrong ones are showing up first.
2How we do it
We don't send a generic link and hope for the best. At the completion of every job, we create a personal image — a photo of your business with your customer's name written on a whiteboard — and use that to request the review. It's personal, it's real, and customers actually respond to it. We also do a Review Activation for all your past customers — reaching back out to people who already love your work and turning that goodwill into 5-star reviews.
3What you get
A steady, growing stream of authentic reviews, a protected reputation, and a Google presence that makes new customers choose you before they even call.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
THIS IS WHAT YOUR CUSTOMERS ACTUALLY RECEIVE
We handle this for you — completely. Our team creates a personal photo like this for every one of your customers, with their name on the board. The review message and link go right underneath it. You don't lift a finger. We send it at the completion of every job, on your behalf.
Service 02
AI Voice Systems
Every call answered. Every lead captured. Never miss a customer again.
1Why it matters
Every missed call is a missed customer. When you're on a job, under a sink, on a roof, or knee-deep in a project — you can't answer the phone. But that person calling? They're not going to leave a voicemail. They're going to call the next guy on the list. Small businesses lose thousands of dollars a year just from calls they never got to.
2How we do it
We set up an AI-powered voice system for your business that answers your calls for you — 24 hours a day, 7 days a week, even on holidays. It sounds professional, it knows your business, and it can answer common questions, book appointments, collect caller information, and even follow up with leads automatically. It doesn't replace you — it makes sure no opportunity slips through the cracks when you're busy doing the actual work.
3What you get
A professional voice presence that answers every call, captures every lead, books appointments while you're on the job, and sends you a full summary of every conversation. Your customers feel taken care of. You never miss an opportunity again.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 03
Google Business Profile (GBP) Management
Your most valuable piece of digital real estate — kept active.
1Why it matters
Your Google Business Profile is your most valuable piece of digital real estate — and most business owners don't even know it exists or how to use it. When someone Googles your type of business near them, your GBP is what shows up in the map results. If it's not set up right, not active, and not maintained — Google quietly stops showing it. That means lost customers every single day.
2How we do it
Google has a long list of things they want from every business profile — regular posts, photo updates, question & answer responses, service updates, special offers, accurate hours, and more. Most business owners don't have time to do any of that. We handle every single one of them, every month, so your profile stays active, optimized, and favored by Google's algorithm.
3What you get
A fully optimized, always-active Google Business Profile — plus weekly and monthly reports so you always know exactly how many people found you, called you, or got directions from your profile.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 04
Website Design & Management
Your digital storefront — built right, kept running.
1Why it matters
Your website is your digital storefront. If it's slow, outdated, or hard to use on a phone — people leave in seconds and call your competitor. A great website builds instant trust and turns visitors into leads.
2How we do it
We build your site from scratch, designed around your brand, your services, and your customers. No cookie-cutter templates. And we don't just hand it off — we manage it, update it, and keep it running fast and secure every single month.
3What you get
A professional, mobile-ready website that works for you 24/7 — and a team that keeps it that way.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 05
SMS & Text Marketing
Reach your customers where they actually read.
1Why it matters
Email gets ignored. Text messages get read — 98% of them, within 3 minutes. If you want to reach your customers fast, text is the most powerful tool available.
2How we do it
We set up your business text messaging system, build out your contact list, and send the right messages at the right time — appointment reminders, follow-ups, promotions, review requests. All compliant, all professional.
3What you get
A direct line to your customers that actually gets seen.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 06
CRM Setup & Automation
Stop letting leads fall through the cracks.
1Why it matters
Most small businesses lose 30–50% of their leads simply because no one followed up fast enough. A CRM fixes that — automatically.
2How we do it
We build out your entire customer follow-up system. When a new lead comes in, the system automatically reaches out, follows up, and keeps nurturing them — without you lifting a finger.
3What you get
No more leads falling through the cracks. Every inquiry gets a response, every customer gets followed up with, and you see it all in one place.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 07
Social Media Management
Active, professional, on-brand — every week.
1Why it matters
Customers look at your social media before they call you. A dead Facebook page or Instagram with nothing posted in 6 months sends the wrong message. Consistent posting builds trust and keeps you top of mind.
2How we do it
We handle your content, your posting schedule, and your brand voice across your platforms — so your pages always look active, professional, and on-brand.
3What you get
A consistent social presence that works in the background while you work in the field.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 08
Lead Generation
Real, interested leads — not just website traffic.
1Why it matters
You can have the best website in the world — but if nobody's seeing it, it doesn't matter. Lead generation puts you in front of people who are actively looking for what you offer.
2How we do it
We build landing pages, run targeted campaigns, and set up systems that capture leads and send them straight to you. Everything is tracked so you know what's working.
3What you get
Real, interested leads — not just website traffic.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 09
Email Marketing
Turn past customers into repeat business.
1Why it matters
Your past customers are your best source of repeat business and referrals — but only if you stay in front of them. Email keeps that relationship alive.
2How we do it
We build your email list, write your campaigns, and send them on a schedule that keeps your name in their inbox without being annoying.
3What you get
More repeat business, more referrals, and a customer list that actually grows.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Service 10
Reporting & Insights
Know exactly how your digital presence is performing.
1Why it matters
You can't improve what you can't see. Most business owners have no real idea how many people are finding them online, where those people come from, or what they do next. We make all of it visible.
2How we do it
We pull everything — your website, your reviews, your Google Business Profile, your campaigns — into clear, plain-language reports. No confusing dashboards. Just the numbers that matter, explained in a way that actually makes sense.
3What you get
Weekly and monthly reports that show exactly how your digital presence is performing — and what we're doing about it.
Every client's situation is unique — we tailor this to fit your specific business, goals, and budget.
Not sure which of these you need?
That's exactly why we start with a conversation. Every client's situation is unique — we don't sell cookie-cutter packages. We sit down, understand your business, and build the right combination of services for you.
Let's Figure It Out TogetherA Simple, Three-Step Process
No jargon, no long onboarding. Just a clear path from first conversation to ongoing results.
We Listen
Tell us about your business, your goals, and your customers. No two businesses are alike.
We Build
We put together a custom plan and build everything out for you from scratch.
We Manage
You focus on your business. We handle the digital side — every single month.
Every client's situation is unique — we customize the entire process to fit your specific needs and goals.
We Work With Businesses Like Yours.
Whether you're just getting started or ready to level up — if you want more customers and less hassle, we're the team for you.
Every client's situation is unique. We tailor our approach to your industry, your customers, and your specific goals — no two solutions are ever the same.
We Don't Do One-Size-Fits-All.
Your business is unique — your digital strategy should be too. We sit down with every client, understand their goals, and build something that actually fits. Reach out and let's figure out what works for you.
Get a Free ConsultationReal Businesses. Real Results.
Don't take our word for it — here's what business owners just like you have to say.
"T&B Systems completely changed how our business looks online. We went from almost no Google reviews to over 30 five-star reviews in two months. The phone started ringing more — it's that simple."
Mike T.
Local Home Services
"I didn't even know what a Google Business Profile was before Todd explained it to me. Now it's one of our biggest sources of new customers. They handle everything and send us reports every month so we always know what's going on."
Sarah R.
Retail Shop Owner
"We were missing calls constantly while out on jobs. The AI voice system they set up answers for us now and books appointments automatically. It paid for itself in the first week."
James K.
Contracting Business
Every client's situation is unique — these are real stories, and we'd love to build real results for your business too.
Let's Talk.
No pressure, no pitch. Just a real conversation about what you need and how we can help.
Your Team
Todd & Billy
Location
Delmar, MD 21875
Every client's situation is unique. Tell us about yours and we'll tailor a solution that fits — no cookie-cutter packages, ever.